We don’t implement ERP.
We build the programs
that deliver it.

We are the independent partner that turns ERP transformations into programs that land, scale, and keep compounding value long after go-live.

The Reality Wall

When the ERP fails,
the business fails with it.

70%
of recently implemented ERP initiatives will fail to fully meet their original business use case goals. As many as 25% of these will fail catastrophically.
Source: Gartner
When ERP system implementations fail, core businesses fail.
Operations Halt
Customer Service Suffers
Revenue & Margins Shrink
Reputational & Commercial Damage
Real Cases · Real Consequences
Zimmer Biomet
2025 · ERP
$172M lawsuit
SPAR
2025 · ERP
$100M lawsuit
Haribo
2018 · ERP
25% decline in sales
LeasePlan
2019 · ERP
$119M sunk cost
Real Cases,
Real Consequences
Lidl
2018 · ERP
$580M sunk cost
Southeast Power
2018 · ERP
$2M+ lawsuit sought
Birmingham City Council
2022 · ERP
$120M+ cost overrun
Metcash
2025 · ERP
$290M cost overrun
Why it happens

The patterns are consistent. The outcomes are avoidable.

  • Weak governance
  • Over-customisation
  • Unrealistic timelines & goals
  • Complex partner ecosystems
  • Inadequate data migration
  • Misaligned business & operations
How we deliver success

Strengthening the 3-in-a-box.

The standard ERP delivery frameworks are proven. What turns frameworks into outcomes is an independent fourth voice in the room, one whose only job is your value realisation.

Customer ERP Vendor System Integrator DigiRen
Click any circle to explore

Each voice brings something different to the programme. DigiRen keeps them aligned around the outcome.

Customer

Business outcomes

Product roadmap alignment, eliminating solution costs, complexity and risks, anchored to the outcomes the business actually needs.

ERP Vendor

Product & roadmap

Product roadmap alignment, eliminating solution costs, complexity and risks. Standards, best-practice, and product direction brought directly into the room.

System Integrator

Implementation

Accelerated decision-making and capability reinforcement in high-risk areas such as Field Logistics, delivery expertise at scale.

DigiRen · Independent

The fourth voice

One specialised team: maximum value, future-proof solution and reduced risks. Independent, outcome-focused oversight to protect outcomes across every phase of the programme.

What We Do

Five disciplines.
One specialised team.

Independent consulting tailored to the ERP ecosystem. Each discipline hardens a point where ERP programmes typically fail, and together they turn "going live" into sustained value realisation.

01 / Governance

Transformation Governance

What it delivers
  • Tackles change resistance to "Fit to Standard" and "Clean Core"
  • Fast, transparent, value-based decisions at executive pace
  • Actionable insights to secure operations and align with the product roadmap
How we do it
  • Decision frameworks and escalation paths adapted to each delivery phase
  • Partner insights embedded into strategic decisions
  • Integrated planning between the ERP rollout and other in-flight programmes
02 / Assurance

Design Assurance

What it delivers
  • Minimises customisations and solution complexity
  • Cost-aware design decisions across the business
  • Design choices and costs aligned with the product roadmap
  • Early visibility of build risks
How we do it
  • Proactive design decision management maximising best-practice adoption
  • Assurance services orchestrated at the right moment to unlock value
  • Contractual design compliance and scope change forecasting
03 / Controls

Delivery Controls

What it delivers
  • Continued visibility into project health status and metrics
  • Transparent communication driving better outcomes
  • Increased confidence in delivery schedule and accelerated go-live
How we do it
  • Independent reporting across project health areas and schedule performance
  • Ongoing risk policy and rating framework compliance
  • Quality measures capturing performance insights in real time
04 / Readiness

Operational Readiness

What it delivers
  • Validates technical and user-adoption readiness
  • Day-1 support services on hand from the launch date
  • Incremental confidence built towards go-live
How we do it
  • Cross-team operational readiness frameworks established early
  • Support solutions architected with delivery and BPO partners
  • Assurance of people, process and systems quality against KPIs
05 / FinOps

Financial Management

What it delivers
  • Predictable, transparent planning for post-go-live
  • FinOps cost-management principles embedded early
  • Confidence in maintaining a healthy, scalable system
How we do it
  • Cost performance metrics giving executives visibility and control
  • FinOps setup for cloud ERP cost reporting and optimisation
  • ITO and BPO support scope and support cost updates defined
Case Study · Energy

Powering ERP transformation in the energy sector.

A global energy company partnered with DigiRen to accelerate an ERP transformation of the highest consequence, harnessing proven expertise in large-scale delivery, independent governance, and the alignment of technology with business outcomes.

Where they were

Legacy at the edge of support

  • End of supportA legacy ERP deployed in 2007, nearing end of support.
  • Heavy customisationA heavily customised ERP instance managing core business processes.
  • Rising business riskExposure from vulnerabilities, unsupported interfaces and custom code.
  • Locked out of innovationLimited ability to benefit from modern ERP capability.
  • Escalating support costComplex platform, high maintenance spend.
Where they are going

A modern platform for the next decade

  • Next-gen platformModern, upgradeable foundation underpinning operations.
  • Harmonised processesStandard configuration adopted wherever possible.
  • Reduced risk exposureCritical components modernised for reliability and protection.
  • Unlocked innovationPlatform ready for analytics, automation and AI.
  • Lower support costsSimplified platform, reduced long-term upgrade cost.
Success Delivered

What independent governance looks like in numbers.

94%
Standard solution adoption
100%
Clean-core compliance
1week
Ahead of design completion
40%+
Under customisation budget
10%
Under overall 2025 programme budget
300+
Design decisions approved by 8 business executives
15+
High-risk design areas assured by ERP experts
10+
Standardisation boards completed
7×
Health areas independently reviewed
Start the Conversation

Your ERP programme is running.
Is it working?

Book a conversation to pressure-test your ERP governance, design assurance, delivery controls and financial management, before the reality wall hits.

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